📌 Vacancy Fact Sheet
- Reference Number: VN-0769590
- Agency: Comcare
- Job Title: Senior Instructing Officer
- Position Number: 08052
- Classification: APS Level 6
- Closing Date: Wednesday 17 June 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Canberra ACT, Melbourne VIC
- Future Merit Locations: Canberra, Melbourne
- Salary: $103,384 – $114,718
- Office Arrangement: Hybrid (Hybrid working arrangements are available and can)
About Comcare
Comcare is the national authority for work health and safety, and workers’ compensation. We are a government regulator, workers’
compensation insurer, claims manager and scheme administrator. Through our role, we work with employees and other workers,
employers, service providers and other organisations to: – minimise the impact of harm in the workplace – improve recovery at work
and return to work – promote the health benefits of good work. We collaborate and partner with other schemes and organisations
on research and innovative projects that improve outcomes. We also provide expert advice and services to the Safety,
Rehabilitation and Compensation Commission (SRCC), and Seafarers Safety, Rehabilitation and Compensation Authority (Seacare
Authority).
Duties
- The Senior Instructing Officer (SIO) works as part of the team with responsibility for litigation
- related to workers’ compensation claims. As an instructing officer, this role advocates Comcare’s
- position in litigation and works to improve claims management through lessons learned. The
- Senior Instructing Officer reports to the Assistant Director (Appeals) and will assist with the
- supervision of other team members.
- Primary Responsibilities
- Contribute to Comcare’s purpose, Corporate Plan and claims management strategy and
- operating model.
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- As part of a team, deliver litigation instructing services in line with the claims management
- strategy and claims litigation strategy including the achievement of claims management
- targets and contributing to successful completion of improvement projects. This includes
- monitoring claims management activities and compliance with Comcare’s rules and
- objectives.
- Provides on-the-job training; provides feedback, support, advice and guidance to less
- experienced colleagues proactively and when required.
- Make decisions on how medium to high-risk ART applications will be managed and support
- the management of complex or sensitive matters through research, support, drafting and
- communications.
- Work across Comcare and our client agencies, to focus on consistent claims management,
- positive claim outcomes, sharing information and better practice, and resolving conflicts.
- Accountable for driving the strategic direction of the work area and ensuring its activities are
- aligned with agency goals.
- Act in accordance with APS and Comcare requirements including human resource, financial
- management and procurement requirements. Coach and develop team members.
- Connect and integrate litigation instructing with other functions of Comcare and across the
- APS.
- Qualifications and experience
- Highly desirable
- Tertiary qualifications in law
- Experience in an insurance or injury compensation environment
Eligibility / Notes
- Australian citizenship.
- Character clearance (Australian Criminal History Check).
- Employee Health Declaration.
- Six months probationary period for new engagements.
- Ability to obtain and maintain a Baseline security clearance.
How to Apply
Position Contact [email protected], 1300366979
Agency Recruitment Site https://www.comcare.gov.au/about/careers/current-vacancies
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
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