Director Client Services – Independent Parliamentary Expenses Authority
📌 Vacancy Fact Sheet
- Reference Number: VN-0770708
- Agency: Independent Parliamentary Expenses Authority
- Job Title: Director Client Services
- Position Number: 69705
- Classification: Executive Level 2
- Closing Date: Sunday 19 July 2026
- Job Type: Full-Time;Part-Time, Ongoing;Non-Ongoing
- Location: Canberra ACT
- Future Merit Locations: Various locations – ACT, Various locations – NSW,
- Salary: $157,035 – $184,878
- Office Arrangement: Flexible (Flexible working arrangements will be considered in)
About Independent Parliamentary Expenses Authority
The Independent Parliamentary Expenses Authority’s (IPEA) roles and functions reflect those prescribed in the Independent
Parliamentary Expenses Authority Act 2017 and include: • providing advice to parliamentarians and their staff on travel expenses,
allowances, and related expenses • administering travel expenses, allowances, and related expenses, including processing these
claims • reporting on work expense claims • auditing work expense claims
Duties
- To lead, mentor and build capability of a section that delivers consistently high-quality
- outcomes to IPEA’s clients including providing advice, administration of travel-related
- expenses, education, international travel and other service delivery functions.
- Developing, maintaining and delivering IPEA’s education program, including travel
- throughout Australia as needed to deliver the education program.
- Supporting business led implementation and enhancement of the Parliamentary Expenses
- Management System (PEMS), the current ICT system used by IPEA and clients.
- Applying legislative interpretation skills to inform the broader work of the section, including
- drafting and reviewing advice based on the application of the Parliamentary Business
- Resources framework and Members of Parliament (Staff) Act framework.
- Interpreting complex legislation and apply the Parliamentary Business Resources framework
- and Staff Travel framework, and guidelines to real-world scenarios.
- Representing IPEA in delivering education sessions to parliamentarians and their staff
- across Australia, including interstate travel as required.
- Leading short-term projects in support of Client Services Branch functions including
- reviewing proposed legislative changes in consultation with relevant stakeholders, meetings
- or forums with counterparts, ad-hoc presentations to clients, and work to strategically
- implement additional functions or projects relevant to the Branch.
- Gathering learnings from client advice, feedback and survey results to inform improvements
- to IPEA’s services and functions.
- The APS Work Level Standards provide five key characteristics about the broad job requirements
- and operating context for each classification level. IPEA are seeking candidates who possess the
- following job specific skills:
- Leadership and accountability
- Management diversity and span
- Stakeholder management
- Job context and environment
- Independence and decision-making
- For further information regarding these key characteristics review the candidate information pack
- on the Independent Parliamentary Expenses Authority Website
Eligibility / Notes
- This is a designated security assessed position. The successful applicant will be required to have
- or obtain and maintain a security assessment at the Negative Vetting 1 level.
How to Apply
Position Contact Jaan-Clare Witcombe, 02 6215 2064
Agency Recruitment Site https://www.ipea.gov.au/about-ipea/employment
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
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