Information Management Reform Sustainment – Department of Defence
📌 Vacancy Fact Sheet
- Reference Number: VN-0770705
- Agency: Department of Defence
- Job Title: Information Management Reform Sustainment
- Position Number: CASG/03181/26
- Classification: APS Level 4
- Closing Date: Thursday 23 July 2026
- Job Type: Full-Time, Ongoing
- Location: Laverton VIC, Canberra ACT
- Future Merit Locations: Laverton, Canberra
- Salary: $81,868 – $89,377
- Office Arrangement: Flexible (Defence is committed to supporting workplace)
About Department of Defence
The Data and Information Directorate is responsible for implementing Enterprise Resource
Planning (ERP) in Capability Acquisition and Sustainment Group (CASG) and migrating CASG
data assets to the One Defence Data Platform. Implementation of these enterprise initiatives aim
to establish a unified Defence data and analytics capability across CASG, Naval Shipbuilding and
Sustainment Group, Guided Weapons and Explosive Ordnance, and their Capability Managers.
The Directorate also focuses on continuous improvement of information management in the areas
of web management, collaboration tool support, records management, robotic process
automation, Information and Communication Technology requirements, and Defence Digital Group
engagement. Furthermore, it strengthens project and portfolio performance management,
reporting, and decision-making through engagement and integration across Defence and
application improvements.
The Data and Information Directorate is within Group Business Management Division in CASG.
Our Ideal Candidate
Our ideal candidate would be someone that:
Can lead and work well with a diverse group of people to achieve results.
Has good verbal and written skills.
Considers risk in determining course of action.
Exemplifies APS values and conduct.
Strives for results.
Seeks to learn, be adaptive and inclusive.
Can manage and deliver against competing priorities.
Duties
- The Role
- Within the ICT Service Support function an APS 4 ICT Customer Support Officer is accountable
- under routine direction to perform and achieve moderately complex helpdesk, incident
- management, communication and application support work.
- Some activities are as follows:
- Undertake IT Processes in accordance with the Information Technology Infrastructure
- Library (ITIL) Framework.
- Carryout technical and administrative support of Information Management Reform (IMR)
- applications throughout their operational life cycle.
- Communicate with relevant Stakeholders in relation to application status.
- Contribute to internal service review meetings.
- Resolve incidents, provide access and general enquiries for IMR applications in accordance
- with Service Level Agreement (SLA)s.
- Maintain procedures and instructions for the management and support of information
- systems.
- Maintain productive relationships with internal and external stakeholders, customers and
- service providers.
- Maintain intranet pages.
- Perform other duties required by Management.
Eligibility / Notes
- Security Clearance:
- Applicants must be able to obtain and maintain a security clearance at Baseline Vetting level.
How to Apply
Position Contact Vijay Ilamvaluthi, 03 8326 0701
Agency Recruitment Site https://defencecareers.nga.net.au/?jati=59917B54-E4EE-D957-D8A9-ED1B6F25C
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Defence Vacancy