Jobs
Senior Assessor – Aged Care Quality and Safety Commission
📌 Vacancy Fact Sheet
- Reference Number: VN-0770189
- Agency: Aged Care Quality and Safety Commission
- Job Title: Senior Assessor
- Position Number: 347_06/26
- Classification: APS Level 6
- Closing Date: Sunday 12 July 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Adelaide SA, Brisbane QLD, Canberra ACT, Darwin
- Future Merit Locations: Various locations – ACT, Various locations – NSW,
- Salary: $99,784 – $112,571
- Office Arrangement: Flexible (Flexible office arrangements are approved on a case)
About Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services. We
protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care. This includes managing
complaints and feedback about the care older people receive. We help build confidence and trust in aged care, by promoting best
practice and a culture of safety and quality in the sector. We register providers and hold them to account if they don’t meet
expected standards of care. We work with providers, workers, older people, their families, and supporters to make sure they
understand and uphold older people’s rights.
Duties
- Provide strong leadership, coaching, and mentoring to your team. Facilitate knowledge
- transfer and foster a collaborative learning environment that encourages professional growth
- and high performance.
- Analyse complex information to identify risks, make informed assessments, and ensure
- compliance with the Aged Care Act 2024 and other relevant legal frameworks. Support
- decision-making by providing sound, evidence-based recommendations.
- Using case management systems to accurately document and track assessment progress
- you will prepare comprehensive assessments, risk analyses, and other documentation while
- ensuring alignment with updated legislation and principles.
- Oversee an allocated workload, prioritising tasks to ensure completion within deadlines while
- maintaining quality. Use case management systems to effectively manage case progress
- and ensure deadlines and performance standards are met.
- Allocate or assist with the allocation of work to your team and monitor work on hand to
- ensure outcomes are delivered within legislated and administrative timeframes.
- Contribute to the continuous improvement of assessment processes and guidance materials,
- identifying opportunities to enhance compliance and efficiency in line with aged care reforms.
- Maintain clear, consistent, and professional communication with applicants, aged care
- entities, internal stakeholders, other government departments, and members of the public,
- ensuring that messaging aligns with regulatory requirements and promotes understanding
- regarding obligations under the Aged Care Act 2024 and related legislation.
- Work collaboratively across business areas and represent the section by contributing to the
- development of frameworks, strategies, policies, and procedures. Report progress to the
- Director and/or Assistant Director.
- Actively pursue professional development to stay informed on sectoral changes, adapting
- knowledge and skills in response to ongoing changes in the aged care sector.
- Perform other duties and tasks to support team goals and organisational needs, adapting to
- the regulatory environment’s evolving demands.
Eligibility / Notes
- To be successful in this role you will need to demonstrate the following:
- Capability to lead and inspire a team, building a culture of high performance, accountability,
- and continuous improvement. Promote open communication and model behaviours that
- align with APS values.
- Ability to interpret complex information from varied sources, including financial and
- operational documents, to identify risks and support well-founded conclusions. Apply a
- meticulous approach to all assessments to ensure compliance with regulatory standards.
- Exceptional written and verbal communication skills, with the ability to convey detailed
- regulatory information to diverse audiences, fostering mutual understanding and
- compliance.
- Advanced problem-solving abilities to analyse challenges, offer innovative solutions, and
- drive process improvements that align with the Commission’s strategic objectives.
- The ability to develop and maintain effective relationships with both internal and external
- stakeholders, fostering collaboration and shared goals. Demonstrate diplomacy and
- professionalism in all interactions.
- Expertise in utilising case management systems to track, document, and manage
- assessment cases effectively, ensuring consistency, accuracy, and adherence to timelines.
- Comprehensive knowledge of the responsibilities of a Commonwealth Regulator, with the
- capacity to contribute to policy and strategic initiatives that drive business improvement and
- adapt to government reform priorities.
- Strong organisational skills to manage competing priorities and maintain high standards,
- particularly under pressure in an adaptive environment.
- Ability to proactively identify risks and opportunities to improve assurance processes and
- guidance materials, ensuring that all assessments meet quality and compliance
- requirements.
- Commitment to the APS Code of Conduct and APS Values, setting an example through
- respectful, ethical behaviour and encouraging these standards within the team.
How to Apply
Position Contact Donna Lester, 02 8366 3679
Agency Recruitment Site https://www.agedcarequality.gov.au/careers-commission
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
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