Records Services Officer – Department of Veterans’ Affairs
📌 Vacancy Fact Sheet
- Reference Number: VN-0769963
- Agency: Department of Veterans’ Affairs
- Job Title: Records Services Officer
- Position Number: EXT-2026-0068
- Classification: APS Level 3
- Closing Date: Monday 15 June 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Villawood NSW
- Future Merit Locations: Various locations – ACT, Various locations – NSW,
- Salary: $75,809 – $81,436
- Office Arrangement: On Site (This is an on-site role based at the Villawood)
About Department of Veterans’ Affairs
The Department of Veterans’ Affairs (DVA) exists to fulfil the nation’s duty to support our serving and ex-serving Australian Defence
Force members and their families. We do this through programs of care, compensation, commemoration, income and Defence
support services. Our aim is to enhance self-sufficiency, quality of life, financial wellbeing and community recognition for those we
support. DVA is both a policy and service delivery agency. We have strong relationships with Australian ex-service organisations,
Federal and State Government agencies and the veteran community. DVA’s vision is to honour veterans, and empower them and
their families to continue life after service, within a society that understands and values their military service and their ongoing
contribution to the community.
Duties
- Receiving, unpacking and shelving DVA records transferred into NAA custody, including
- manual handling of boxes weighing up to 10kg
- Locating and retrieving physical records held on site or at external storage facilities
- Digitising departmental records on demand from business areas and supply of digital back
- capture to the requester within agreed service level timeframes
- Undertaking quality control checks on digitised records and correcting identified errors in line
- with procedures
- Preparing and transferring preservation copies of digitised records to the NAA collection,
- including maintaining spreadsheets and checksums
- Transcribing and updating historical consignment and tracking information as required
- Assisting with management of shared mailboxes and routine administrative tasks
- Complying with work health and safety requirements, including safe manual handling
- practices
- Supporting records operations activities and projects as directed by the Team Leader.
Eligibility / Notes
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to
- be employed in the Australian Public Service (APS).
- Any successful candidate external to DVA offered employment will be required to undergo a
- pre-engagement screening check, even if they have a security clearance. The screening
- check is conducted in accordance with the Australian Government Protective Security Policy
- Framework requirements.
- Any successful candidate will also be required to obtain and/or maintain, a baseline Vetting
- (AGSVA) security clearance as a minimum.
- Mandatory Requirment
- Ability to undertake manual handling duties, including lifting boxes up to 10 kg
- Ability to work onsite at the Villawood Repository
How to Apply
Position Contact Thomas Hobbs, 07 3305 1502
Agency Recruitment Site https://dvajobs.nga.net.au/cp/index.cfm?event=jobs.home
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Veterans’ Affairs (part of the Defence
Portfolio)
Vacancy