This role involves managing and maintaining our Exchange and cloud services everyday. You’ll configure and administer MDM platforms, manage Exchange policies, handle device lifecycles, enforce security policies, troubleshoot complex mobile and email issues, monitor performance and stay ahead of emerging technologies to keep our systems secure and reliable.
Role Specifications
| Job Title | Exchange and Cloud Administrator |
|---|---|
| Vacancy Number | VN-0768353 |
| Position Number | 0079/26_ES/ID-EXT |
| Classification | APS Level 6 |
| Salary | AU$101,672 – AU$113,413 per year |
| Job Type | Full-Time, Ongoing; Non-Ongoing |
| Primary Locations | Canberra ACT, Brisbane QLD, Sydney NSW, Melbourne VIC, Adelaide SA, Perth WA, Darwin NT, Hobart TAS |
| Future Merit Locations | Various locations – ACT, NSW, VIC, WA, QLD, TAS, NT, SA |
| Office Arrangement | Flexible |
| Office Arrangement Details | Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the role. |
| Closing Date | Friday 17 April 2026 |
| Agency Website | https://www.ag.gov.au/Pages/default.aspx |
About the Opportunity
The Information Division supports the department’s ICT infrastructure and services, including cloud services, network support, ICT project management, and information governance. You’ll be part of a team that is pushing the boundaries of technology to create innovative solutions. We value creative thinking and practical problem‑solving, and we’ll support you in bringing fresh perspectives to the table.
As part of the Core Services section, you’ll design, implement, and manage messaging and device management solutions with a focus on security, performance and scalability. This role sits at the centre of our information age strategy, offering opportunities to grow technically while contributing to a secure and efficient public service.
Duties (What You Will Do)
| Key Responsibilities | Specific Tasks |
|---|---|
| MDM Platform Administration | Configure and maintain MDM solutions to manage device enrolment, policies, and applications for Ivathi and Intune. |
| Exchange Management | Configure Exchange mailbox policies to enforce security settings (on-premises and online). |
| Device Lifecycle Management | Provision, deploy, maintain and decommission mobile devices. |
| Security Policy Enforcement | Develop and implement mobile security policies to protect corporate data. |
| Troubleshooting | Resolve complex technical issues related to mobile device connectivity and email synchronicity. |
| Performance Monitoring | Conduct monitoring and optimisation to ensure high availability and reliability. |
| Staying Current | Keep up‑to‑date with emerging network technologies and threats to enhance security posture. |
About You (Eligibility)
- Experience as an Exchange Administrator or similar role.
- Knowledge of Messaging and MDM services.
- Experience with security measures and best practices.
- Experience with Defender, Microsoft 365 and Purview.
- Scripting knowledge (PowerShell).
- Proficiency in performance monitoring and optimisation tools.
- Excellent problem‑solving skills and attention to detail.
- Ability to stay current with emerging technologies and threats.
Important Information for Applicants
In the Australian Public Service, eligibility for employment typically requires Australian citizenship. This vacancy indicates that requirement clearly in the notes. Jobs in Australia for foreigners is a keyword often searched; this notice confirms that citizenship is a condition for eligibility here. If you are considering applying, please review the eligibility section and contact the HR team if you need clarification about visa or alternative arrangements.
Additional Information
Diversity & Inclusion
The department is committed to creating a diverse and inclusive working environment and encourages applicants from all backgrounds to apply.
RecruitAbility
RecruitAbility applies to this vacancy. If you declare a disability and meet the minimum requirements, you may be invited to participate in further assessment. For more information, visit apsc.gov.au/recruitability.
Future Merit Pools
A merit pool may be opened from this process and remain active for 18 months after publication.
How to Apply
| Contact Officer | Nigel Hill, 02 6141 5419 |
|---|---|
| Candidate Kit | Candidate Information Kit |
| Application Portal | Apply Now |