Assistant Director, Content Design – Services Australia
📌 Vacancy Fact Sheet
- Reference Number: VN-0769927
- Agency: Services Australia
- Job Title: Assistant Director, Content Design
- Position Number: EXT-PAOEL-2026-310
- Classification: Executive Level 1
- Closing Date: Wednesday 17 June 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Canberra ACT, Melbourne VIC, Sydney NSW, Robina
- Future Merit Locations: Canberra, Melbourne, Sydney, Robina, Brisbane,
- Salary: $122,493 – $135,731
- Office Arrangement: Flexible (Office arrangements may be negotiated with the)
About Services Australia
We are one of Australia’s largest public sector employers. We are located in every capital city and over 400 local, regional, and
remote locations across Australia. Job opportunities in Services Australia can be right where you are or might be right where you
want to be. We are looking for people who want to work with us to deliver a simple, helpful, respectful, and transparent experience
for our customers. We offer diverse employment opportunities so you can plan to take your career anywhere you want to. We
celebrate people with different cultural backgrounds and disabilities. We are also a leading employer of First Nations Australians
and a Platinum tier LGBTQIA+ inclusive employer. When you work with us, you will be doing something that matters and be
respected for the unique views and skills that you bring. What our people say about working with us: ‘It’s rare you find a job that
provides such a direct link to the community’ ‘You can work for the same agency for your whole career but have the opportunity to
work in many different roles’ ‘Highly supportive team and flexible working conditions where you can be at your best’
Duties
- Lead and shape user-centred content strategy and delivery aligned to organisation priorities.
- Lead Agile content delivery, manage workflows and continuously improve processes to
- ensure high-quality outcomes.
- Lead, mentor and develop a team of content designers, fostering performance,
- accountability and growth.
- Build trusted relationships across the agency and government, influencing decisions and
- advocating for users in complex environments.
Eligibility / Notes
- Essential Requirements
- Security clearance: Baseline level (or the ability to obtain and maintain).
- Desirable Qualifications
- Tertiary qualifications majoring in communication or content design related disciplines or at least 5
- years of relevant experience.
- In accordance with section 22(6) of the Public Service Act 1999, Services Australia
- requires applicants to be Australian citizens to be eligible for employment with Services Australia.
- An applicant’s suitability for employment with the agency will be assessed through a
- pre-employment screening process. This process includes but is not limited to a national police
- history check, referee checks, code of conduct check and an employment history integrity check.
- Some positions within Services Australia may be required to work in settings where
- mandatory vaccinations are required. Staff in such positions will need to demonstrate that they
- meet the vaccination requirements or have a relevant exemption.
How to Apply
Position Contact Miranda Westhorp, 02 5163 0789
Agency Recruitment Site https://career.prod.hxm.au-cre.scs.sap/sfcareer/jobreqcareer?jobId=310&company
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Services Australia (part of the Social
Services Portfolio)
Vacancy