📌 Vacancy Fact Sheet
- Reference Number: VN-0769897
- Agency: National Library of Australia
- Job Title: APS 4 – Business System Administrator
- Position Number: 107055
- Classification: APS Level 4
- Closing Date: Sunday 14 June 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Parkes ACT
- Future Merit Locations: Various locations – ACT, Parkes
- Salary: $79,125 – $86,246
- Office Arrangement: Flexible (Flexibility may be negotiated with the successful)
About National Library of Australia
To Apply
Position Contact Ione Peters, 02 6262 1129
Agency Recruitment Site https://nla.nga.net.au/cp
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Vacancy
Duties
- The Library is seeking to fill an ongoing Business System Administrator APS4 role in the Trove
- Data & Platforms Section of the Collaboration Branch.
- The role consists of: tracking issues, enhancements and their resolution over multiple ticketing
- systems, both internally and via vendor support systems, user acceptance testing when required,
- updating and maintaining standard operating procedures, and participating in section planning and
- other ad hoc tasks.
- We are looking for a team member who: can communicate clearly and concisely at all levels, is
- able to investigate issues and follow them through to their resolution, is customer focused with an
- eye for detail, and curious to learn new systems and acquire new skills in data analysis and simple
- financial processes.
- To succeed in this role:
- You will have experience in managing enquiries, issues or incident management tools such
- as ticketing systems, or
- You will have experience in Library Information Systems, or
- You will have experience in administering SaaS/COTs products.
Eligibility / Notes
- Applicants should be Australian citizens to be eligible for APS employment.
- The preferred applicants will be required to successfully undergo a police record check and must
- be willing to disclose all relevant and required information.
How to Apply
Position Contact Ione Peters, 02 6262 1129
Agency Recruitment Site https://nla.nga.net.au/cp
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Vacancy