The Exchange and Cloud Administrator will manage and improve the department’s cloud and messaging environments. On a daily basis you’ll configure and maintain mobile device management, look after Exchange policies, manage device lifecycles, enforce security policies, troubleshoot complex issues, monitor performance and stay ahead of emerging technologies to keep services reliable and secure.
Role Specifications
| Job Title | Exchange and Cloud Administrator |
|---|---|
| Vacancy Number | VN-0768355 |
| Position Number | 0081/26_ES/ID-EXT |
| Classification | Executive Level 1 |
| Salary | AU$123,193 – AU$149,893 per year |
| Job Type | Full-Time, Ongoing; Non-Ongoing |
| Primary Locations | Brisbane QLD; Canberra ACT; Sydney NSW; Melbourne VIC; Adelaide SA; Perth WA; Darwin NT; Hobart TAS |
| Future Merit Locations | Various locations – ACT; Various locations – NSW; Various locations – VIC; Various locations – WA; Various locations – QLD; Various locations – TAS; Various locations – NT; Various locations – SA |
| Office Arrangement | Flexible |
| Office Arrangement Details | Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the role. |
| Closing Date | Friday 17 April 2026 |
| Agency Website | https://www.ag.gov.au/Pages/default.aspx |
About the Opportunity
The Information Division supports the department’s core ICT infrastructure and services, including cloud services, network support, ICT project management, and information governance. As an Exchange and Cloud Administrator, you’ll push the boundaries of technology to create and support innovative solutions that redefine traditional practices. We value a culture of creativity and forward-thinking, where every team member can bring fresh perspectives.
Join a team that designs, implements and manages messaging solutions with a focus on high performance, security and scalability. You’ll align with the SFIA framework for information-age skills, providing technical leadership and contributing to both cloud and on-premises configurations while keeping systems reliable and secure.
Duties (What You Will Do)
| Key Responsibilities | Specific Tasks |
|---|---|
| MDM Platform Administration | Configure and maintain MDM solutions to manage device enrolment, policies, and applications for Ivathi and Intune. |
| Exchange Management | On-premises and online Exchange management; configure mailbox policies to enforce security settings. |
| Device Lifecycle Management | Provisioning, deployment, maintenance and decommissioning of mobile devices. |
| Security Policy Enforcement | Develop and implement mobile security policies to protect corporate data. |
| Troubleshooting | Resolve complex issues related to mobile device connectivity and email synchrony. |
| Performance Monitoring | Monitor and optimise performance to ensure high availability and reliability. |
| Staying Current | Keep up-to-date with emerging network technologies and threats to strengthen security posture. |
About You (Eligibility)
- Proven experience as an Exchange Administrator or similar role.
- Strong knowledge of Messaging and MDM services.
- Experience with security measures and best practices, Defender, M365 and Purview.
- Strong scripting ability (PowerShell).
- Proficiency in performance monitoring and optimisation tools.
- Excellent problem-solving skills and attention to detail.
- Ability to stay current with emerging technologies and threats.
- Australian citizenship is required.
- Willing to undergo police record check and obtain security clearance as required.
Important Information for Applicants
jobs in australia for foreigners – The vacancy is open to Australian citizens as per the eligibility noted. A police record check and security clearance will be required for successful applicants. A merit pool may be established to fill future APS vacancies for up to 18 months.
Direct Answer
Citizenship requirement: Australian citizens only. Visa holders or permanent residents should not apply for this vacancy, as the Department requires Australian citizenship for employment. If you are unsure about your eligibility, please contact the HR team before applying.
Additional Information
Diversity & Inclusion: The department is committed to a diverse and inclusive workplace and welcomes applicants from all backgrounds, ages, ethnicities, abilities, religions, sexual orientations and gender identities.
RecruitAbility: This vacancy supports the RecruitAbility scheme. If you have a disability and meet the minimum requirements, you may be invited to participate in further assessment steps. For details visit the APS RecruitAbility page.
Future Merit Pools: A merit pool may be created from this process and will remain active for 18 months.
How to Apply
| Contact Officer | Nigel Hill, 02 6141 5419 |
|---|---|
| Candidate Information Kit | Apply Now for a copy |
| Application Portal | Agency Recruitment Site |