Information and Records Manager – Professional Services Review
📌 Vacancy Fact Sheet
- Reference Number: VN-0770039
- Agency: Professional Services Review
- Job Title: Information and Records Manager
- Position Number: 20044789
- Classification: Executive Level 1
- Closing Date: Sunday 21 June 2026
- Job Type: Full-Time, Ongoing
- Location: Canberra ACT
- Future Merit Locations: Various locations – ACT, Various locations – NSW,
- Salary: $123,312 – $137,686
- Office Arrangement: Flexible (Flexible)
About Professional Services Review
Professional Services Review is a small statutory authority tasked to review and investigate Medicare-referred cases of possible
inappropriate practice relating to Medicare, the Child Dental Benefits Scheme and the Pharmaceutical Benefits Scheme. We
operate flexibly and exercise high level leadership skills and undertake a diverse breadth of work. PSR is committed to workplace
diversity and maintains an environment that values the contribution of people from different backgrounds and experience. PSR
welcomes applications from people of all genders, people from culturally and linguistically diverse backgrounds, Aboriginal and
Torres Strait Islander peoples, mature age people, and people with disability. PSR provides a flexible working environment to assist
staff balance their work and home life. Staff and managers work together to balance the operating needs of PSR with the needs of
the individual. Flexible working options may include full time/part time working arrangements, working from home or working
remotely. To find out more, visit our website at www.psr.gov.au
Duties
- Under limited direction, the Information and Records Manager undertakes duties in accordance
- with the agreed standards for the Executive Level 1 classification. The main duties of the
- Information and Records Manager include:
- managing the workload of the Case Officer Manager and the Practice Manager (APS 6
- employees), general oversight of Senior Case Officers and Case Officers (APS 5 and APS 4
- employees) and working to build the team’s capacity
- ensuring PSR meets its record management and retention obligations, including those
- relating to mandatory reporting, record destruction in accordance with PSR’s information
- management policies and procedures, relevant disposal authorities and the Archives Act
- 1983 and ongoing record management and security
- chairing PSR’s Information Governance Committee which sets the agency’s strategic
- priorities for information governance
- being the point of contact for PSR staff on matters relating to the agency’s EDRMS and the
- Systems
- being the contact point for PSR staff, and with the service provider, for the ongoing
- maintenance of the agency’s EDRMS and the Systems and maintaining a collaborative
- relationship with the service provider
- procurement and contract management, including the management and ongoing
- maintenance of the agency’s EDRMS and the Systems and maintaining a collaborative
- relationship with the service provider and applying service standards to resolve or escalate
- issues
- ensuring there are policies and practices in place to facilitate robust management of PSR’s
- case records throughout the life of each case, including accurate electronic filing, file naming
- and management of hard copy records
- actively assessing risks, implementing and applying appropriate and agreed security
- controls
- drafting and updating agency policy and procedure documents relevant to information
- governance
- ensuring there are policies and procedures in place to facilitate robust management of PSR’s
- information assets
- working collaboratively to analyse, review and streamline business processes.
Eligibility / Notes
- This vacancy is open to Australian citizens only and you must have the ability to obtain and
- maintain a Baseline security clearance.
- What we offer you
- You will have access to:
- negotiable salary entry points
- attractive 15.4% superannuation
- free car parking at Brindabella Business Park
- flexible working conditions
- salary sacrificing options including superannuation
- professional learning and development opportunities
- support for diversity, good health and wellbeing
- an engaged social club that facilitates activities to celebrate our people and build connections.
- Our office is located at Brindabella Business Park, ACT, located 10 minutes from the CBD.
- Brindabella Park hosts a dedicated gymnasium, sports facilities, cafe and restaurant dining,
- conference facilities, a childcare centre and provides a calendar of social events.
How to Apply
Please read through the Candidate Information Kit for detailed information about this vacancy, the
expectations of the role and how to apply on the PSR website.
https://www.psr.gov.au/our-employment-opportunities
A merit pool of suitable applicants may be created from this process and will be active for 18
months after the date of this gazettal.
For more information about this role, including the expectations of the role, key responsibilities and
how to apply, please review the Candidate Information Kit available on PSR’s employment
opportunities page: Search | Professional Services Review.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment
activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum
requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability. This initiative/program is only applicable
where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed
under other Acts. For clarification please contact the advertising agency.