Assessor – Aged Care Quality and Safety Commission
📌 Vacancy Fact Sheet
- Reference Number: VN-0770475
- Agency: Aged Care Quality and Safety Commission
- Job Title: Assessor
- Position Number: 368_06/26
- Classification: APS Level 5
- Closing Date: Sunday 19 July 2026
- Job Type: Full-Time, Ongoing;Non-Ongoing
- Location: Canberra ACT, Adelaide SA, Brisbane QLD, Darwin
- Future Merit Locations: Various locations – ACT, Various locations – NSW,
- Salary: $89,135 – $96,829
- Office Arrangement: Flexible (Flexible office arrangements are approved on a case)
About Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission is the national regulator of Australian Government-funded aged care services. We
protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care. This includes managing
complaints and feedback about the care older people receive. We help build confidence and trust in aged care, by promoting best
practice and a culture of safety and quality in the sector. We register providers and hold them to account if they don’t meet
expected standards of care. We work with providers, workers, older people, their families, and supporters to make sure they
understand and uphold older people’s rights.
Duties
- Interpret and apply complex legislation, ensuring all evidence-based assessments and
- decisions are compliant with the Aged Care Act 2024 and other relevant legal framework and
- statutory requirements.
- Provide high-level administrative and coordination support to the Registrar and Audit Branch,
- contributing to effective branch performance and consistent regulatory practice.
- Contribute to centralised functions that manage regulatory applications from collection and
- triage through to processing, ensuring consistent application of legislation, policy and
- procedural requirements.
- Proactively manage an allocated workload within case management systems with accuracy
- and within agreed timeframes including tracking progress to maintain up-to-date records and
- support business outcomes.
- Contribute to the development, implementation, and improvement of processes and
- guidance material, under direction, ensuring alignment with relevant legislation and
- organisational standards.
- Engage and communicate professionally and clearly with applicants, registered aged care
- providers, internal stakeholders, other government departments, and members of the public
- regarding the registration function.
- Actively participate in ad-hoc or planned projects and collaborative efforts aimed at
- improving assessment accuracy, efficiency, and processes.
- Actively engage in professional development opportunities to enhance skills and adapt to
- ongoing changes in the aged care sector.
- Perform other duties as required, contributing to the overall effectiveness and efficiency of
- the team, in alignment with the evolving needs of the role and regulatory environment
Eligibility / Notes
- To be successful in this role you will need to demonstrate the following:
- Demonstrated ability to ensure performance targets are met and foster a collaborative and
- high-performance culture.
- Proficient use of case management systems to organise and manage workload, track cases,
- and ensure deadlines and quality assurance standards are met while balancing competing
- priorities and maintaining high accuracy.
- Ability to analyse and interpret information from diverse sources, including financial
- documents, to identify risks and provide well-reasoned conclusions and recommendations.
- Ability to exercise professional judgement under limited direction, identifying issues and risks
- and escalating matters in line within procedural requirements.
- Strong written and verbal communication skills, able to convey complex information clearly
- and accurately to diverse range of stakeholders.
- Ability to build and maintain professional relationships across the Commission and with
- external stakeholders, supporting cooperation and consultation.
- Demonstrated understanding of the role of a Commonwealth Regulator and the ability to
- quickly acquire knowledge of the Government’s Aged Care reform agenda, adapting to
- legislative and policy changes.
- Commitment to ongoing professional development, proactively seeking opportunities to
- enhance skills and stay updated on sectoral changes and aged care reforms.
- Adherence to the APS Code of Conduct and APS values, consistently displaying respectful
- and ethical behaviour.
How to Apply
Position Contact Natasha Freeman, 02 8366 3796
Agency Recruitment Site https://www.agedcarequality.gov.au/careers-commission
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
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