ServiceNow Team Member – Australian Federal Police
📌 Vacancy Fact Sheet
- Reference Number: VN-0770686
- Agency: Australian Federal Police
- Job Title: ServiceNow Team Member
- Position Number: 16117
- Classification: APS Level 5
- Closing Date: Friday 17 July 2026
- Job Type: Full-Time, Ongoing
- Location: Darwin NT, Melbourne VIC, Perth WA, Brisbane QLD,
- Future Merit Locations: Canberra, Darwin, Melbourne, Perth, Brisbane,
- Salary: $103,256 – $111,861
- Office Arrangement: On Site (On Site)
About Australian Federal Police
As Australia’s national policing agency, the AFP is a key member of the Australian law enforcement and national security
community, leading efforts to keep Australians and Australian interests safe both at home and overseas. The AFP also has
responsibility for providing community policing services to the Australian Capital Territory and Australia’s territories, including
Christmas Island, Cocos (Keeling) Islands, Norfolk Island and Jervis Bay
Duties
- Applications are sought from suitably qualified applicants wishing to be considered for the role as
- ServiceNow Team Member at the Band 5 level. Opportunities for a ServiceNow Developer,
- Business Analyst and Tester are currently available.
- As a ServiceNow Team Member you will be joining a collaborative technology team to support the
- on-going initiatives of the ServiceNow platform at the AFP. The roles sit within the ServiceNow
- Capability Team within the Enterprise Policing Systems Branch of the CIO Command. The Branch
- is responsible for developing and supporting a range of business applications and systems.
- Providing critical integrated, secure and effective information and communication systems and
- services to the AFP.
- The ServiceNow team aligns to the Agile framework, operating as a cross-functional Scrum team
- focused on delivering a usable Increment each Sprint. As a ServiceNow Team Member you will
- contribute across analysis, build, and testing to deliver the working, tested modification or
- enhancement.
- You will be integral in assisting the design, development, testing and implementation of
- ServiceNow solutions working closely with stakeholders and business representatives to deliver
- outcomes for the AFP. These solutions are developed applying iterative techniques and Agile
- methodologies. It will involve assisting in maturing the development capability using existing and
- emerging processes, frameworks and tools. The successful applicant will contribute to the
- successes of an agile, multi-disciplinary team focused on delivering business value and
- continuous improvement in accordance with Agile methodologies, Scrum principles and industry
- best practice.
- AFP appointees contribute to the achievement of outcomes in accordance with the regulatory
- framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that
- the successful applicant will deliver on the core responsibilities and meet requirements of the
- position as outlined below.
- What will you do?
Eligibility / Notes
- Essential Requirements (all roles)
- You must be an Australian Citizen at the time of application.
- A Negative Vetting 1 security clearance or the ability to obtain one.
- Contemporary knowledge of the ServiceNow Platform and best practice coding standards.
- A technical interest with Agile/Scrum methodologies and the ability to effectively contribute to
- scrum teams in a manner which is consistent with scrum principles and values.
- Excellent written and verbal communication skills.
- Desirable Requirements
- Relevant tertiary qualifications or equivalent industry certifications or suitable industry
- experience.
- ServiceNow Certifications including ServiceNow Certified System Administrator.
- Experience in the use of Azure DevOps.
How to Apply
Position Contact Craig Tolliday, N.A
Agency Recruitment Site https://careers.afp.gov.au/job-invite/16117/
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
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