G’day! Services Australia has just put the word out regarding a fantastic free online session designed specifically to help veterans and their families navigate the various supports available to them. This session, run by the Financial Information Service (FIS), is all about ensuring that those who have served, and their loved ones, are clued up on the financial and health-related assistance they may be entitled to. It is open slather—you don’t need to be receiving a payment from Centrelink or the Department of Veterans’ Affairs (DVA) to join in and learn a thing or two.
Detailed information about the announcement
Here are the key details you need to know about this important government announcement:
- Service Hosting the Event: The webinar is being hosted by the Financial Information Service (FIS), which operates under the banner of Services Australia.
- Target Audience: Veterans and their families. Importantly, anyone can join in; there is no prerequisite to be receiving a Centrelink or Department of Veterans’ Affairs (DVA) payment.
- Date and Time: The live event is scheduled for Thursday, 30 October, commencing at 11 am AEDT (Australian Eastern Daylight Time).
- Topics to be Covered: The session will provide comprehensive details on the types of payments and services available to this cohort, information on concession and health care cards, and an explanation of the relevant income and assets tests.
- Interactive Element: Attendees will have the opportunity to participate in a live Q&A session to get their burning questions answered directly by the FIS officers.
- Accessibility: For those who can’t make the live broadcast on the day, a recording of the webinar will be made available for catch-up viewing at a later date.
- Publication Date: The initial announcement was published on 30 September 2025, with the page last updated on the same day.
- Reference Code: The internal quality control code for this information is QC 83144.
Full explanation of the government announcement
The Australian Government, via Services Australia and its Financial Information Service, is extending a hand to support the financial well-being of veterans and their families. This free webinar is a ripper opportunity to get your head around the sometimes tricky world of government assistance. The whole purpose of the session is to demystify the support systems—covering everything from the various payments available, the ins and outs of getting your concession or health care cards, and how the income and assets tests actually work. It’s all about making sure you and your family aren’t missing out on what you’ve earned through service.
This initiative is particularly vital because many families might not realise the full range of services they are eligible for, especially if they are not already engaged with Centrelink or the Department of Veterans’ Affairs (DVA). The FIS officers are impartial and highly experienced, giving you the facts and figures you need in a clear, easy-to-understand way. We really encourage you to jump online and register your spot. Don’t be shy; if you’ve got questions about your financial circumstances or eligibility, the live Q&A is the perfect time to ask. You can find all the details and book your attendance by visiting the main announcement page Free support for veterans and their families webinar. Taking part is a smart move for your financial future. For more news and updates on similar government supports, you can always check out sites covering Services Australia information.
How to book and attend the FIS veteran support webinar
Attending this valuable information session is straightforward, but it does require a simple booking process. Here’s a quick guide on how to secure your spot:
- Locate the Booking Link: Visit the Services Australia website announcement page for the veteran and family support webinar.
- Register your Interest: Look for the button or link that says “To attend, book a FIS webinar today” or similar wording, which will take you to the registration portal.
- Provide Details: You will likely be asked to provide your full name and an email address so that Services Australia can send you the confirmation and the link to join the webinar.
- Confirm and Save: Once you submit your details, you will receive a confirmation email. It is highly recommended to save the date and time (Thursday, 30 October, 11 am AEDT) in your calendar.
- Access the Webinar: On the day of the event, use the link provided in your confirmation email to log in a few minutes before the 11 am start time. You will need a reliable internet connection and an up-to-date web browser.
Community Q&A on the veteran support webinar
- What is the main purpose of this webinar?
The main purpose is to inform veterans and their families about the various payments, services, and concessions available to them through the government, including details on income and assets tests. - Who is presenting the information?
The information is presented by the highly experienced officers of the Financial Information Service (FIS), which is part of Services Australia. - Do I need to be a veteran myself to attend?
No, the webinar is for veterans and their families, and anyone interested in learning about the available support is welcome to join. - Do I need to be receiving a payment from Centrelink or DVA?
No, you do not need to be a current recipient of a Centrelink or Department of Veterans’ Affairs (DVA) payment to attend. - When exactly is the live webinar taking place?
The webinar is scheduled for Thursday, 30 October at 11 am AEDT (Australian Eastern Daylight Time). - What does AEDT stand for?
AEDT stands for Australian Eastern Daylight Time, which is relevant for attendees in different time zones across Australia. - Will the webinar cover specific DVA services?
While the webinar focuses on Services Australia’s FIS information, it will cover support relevant to veterans and their families, which often intersects with DVA entitlements. - Is there a cost to attend the webinar?
No, the webinar is completely free of charge. - How do I ask questions during the session?
There will be a live Q&A segment during the event where you can submit your questions electronically for the FIS officers to answer. - What if I am busy on 30 October? Can I watch it later?
Yes, a recording of the webinar will be made available shortly after the live event for those who cannot attend on the day. - Where do I go to book my attendance?
You must follow the booking link on the official Services Australia announcement page and register your details. - Will they discuss concession cards, like the Pensioner Concession Card?
Yes, the session is explicitly stated to cover information about concession and health care cards. - Is this only for Australian veterans?
The information provided is specific to the support systems offered by the Australian Government through Services Australia and is intended for the Australian veteran community. - Will the income and assets test information be general or specific to veterans?
The information will cover the general application of income and assets tests as they relate to the payments and services available to veterans and their families. - Is the Financial Information Service (FIS) independent?
FIS is an education and information service of Services Australia, providing objective information without offering financial advice. - Do I need any special software to join the webinar?
You will typically need a standard up-to-date web browser and a reliable internet connection to access the online platform used for the webinar. - How long will the webinar run for?
While the exact duration isn’t specified, these types of information webinars usually run for 45 to 60 minutes, including the Q&A segment.
